Void invoice: definition, example, and why it matters

Voiding preserves the invoice number in the audit trail — deleting destroys it. Always void instead of deleting once an invoice has been sent or seen by the customer.

• Short definition. An invoice cancelled by zeroing its total while keeping its record.
• Category. Void invoice is a invoicing term used by service businesses when billing customers.
• How Glo Invoice handles it. Glo Invoice builds void invoice into the invoice itself, so you don't track it on paper or in a spreadsheet.

Frequently asked questions

What does void invoice mean?

Voiding preserves the invoice number in the audit trail — deleting destroys it. Always void instead of deleting once an invoice has been sent or seen by the customer.

Related terms

• Invoice — A document a business sends a customer requesting payment for goods or services.
• Credit note — A document issued by a seller that reduces the amount a buyer owes.
• Audit trail — A complete chronological record of every change made to a financial document.